Terms for the purchase and use of our gift cards.
Using a Gift Card
Gift cards can be redeemed against any in-stock product at checkout and can be used across multiple orders until the balance is used.
Validity
Gift cards are non-refundable and cannot be exchanged for cash except where required by law.
Lost Cards
Treat gift cards like cash — contact us if you believe a card has been used without authorisation.
Contact Us
Questions about this policy? Our UK support team is happy to help.
LOTUS
32 Central Rd, Leeds LS1 6DE, United Kingdom
Phone: +44 113 243 6461
Email: support@lotusstcg.co.uk
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